Privacy Policy — s988 Platform

s988 ("Platform", "we", "us", "our"), accessible at https://s988.cam, is an English-language online gaming information platform primarily targeting users in Pakistan. We are committed to protecting your personal data and respecting your privacy in accordance with applicable data protection principles.

This Privacy Policy ("Policy") describes how s988 collects, processes, stores and discloses personal information obtained from users ("you", "your") who access or interact with the Platform. It also describes the rights you hold with respect to that information and how to exercise them.

This Policy should be read in conjunction with our Terms & Conditions. By accessing s988, you acknowledge that you have read and understood this Policy. If you do not accept the terms described here, you must discontinue use of the Platform immediately.

The following definitions apply throughout this Privacy Policy:

• "Personal Data" means any information that identifies or could identify a natural person, directly or indirectly — including name, email address, IP address, device identifiers and usage patterns.
• "Processing" means any operation performed on Personal Data, including collection, storage, use, disclosure, erasure or destruction.
• "Data Controller" means the entity that determines the purposes and means of processing Personal Data. For this Platform, s988 is the Data Controller.
• "Data Processor" means an entity that processes Personal Data on behalf of the Data Controller under contractual instruction.
• "Consent" means a freely given, specific, informed and unambiguous indication by you that you agree to the processing of your Personal Data for a stated purpose.
• "Cookie" means a small text file placed on your device by a website to store information about your browsing session and preferences.
• "Third Party" means any natural or legal person other than you or s988, including Operators, analytics providers and payment service providers referenced on the Platform.

s988 may collect the following categories of Personal Data depending on how you interact with the Platform:

• Registration details: name, email address, date of birth (for age verification where required), username and password.
• Support communications: messages, enquiry subject matter and any attachments submitted via email or live chat.
• Feedback and survey responses submitted voluntarily through Platform features.

• Device and technical data: IP address, browser type and version, operating system, screen resolution and device identifiers.
• Usage data: pages visited, time spent on page, click paths, referral source and session duration.
• Cookie data and similar tracking technologies as described in Section 10 of this Policy.
• Location data derived from IP address — limited to country and city level. s988 does not collect GPS-level location data.

s988 is an information platform. We do not process financial transaction data, bank account numbers, card numbers or payment credentials. We do not collect sensitive personal data such as biometric identifiers, medical records, racial or ethnic origin, or religious beliefs. References to payment methods such as Easypaisa, JazzCash, Raast, HBL, UBL, Meezan Bank and Bank Alfalah on the Platform are educational context only — no transaction processing occurs through s988.

Data is collected directly from you when you create an account, contact our support team, submit feedback, respond to surveys or otherwise voluntarily provide information through Platform features.

As you browse s988, certain technical and usage data is collected automatically through server logs, cookies and similar technologies. This data helps us understand how the Platform is used, identify technical issues and improve user experience. See Section 10 for details on cookies.

In limited circumstances, we may receive data about you from third-party analytics providers, fraud detection services or identity verification partners, where such services are engaged to support Platform operations. Any third-party data processing is governed by contract and limited to the purposes described in this Policy.

s988 processes your Personal Data for the following specific and legitimate purposes only. Data is not used for any purpose incompatible with those listed below:

• Platform Operation: To create, maintain and manage your account, authenticate your sessions and deliver the features and content of s988.
• Customer Support: To respond to enquiries, resolve complaints, process support tickets and communicate relevant platform updates.
• Security and Fraud Prevention: To detect, investigate and prevent unauthorised access, fraud, abuse of Platform features and prohibited conduct as defined in our Terms & Conditions.
• Analytics and Improvement: To understand usage patterns, identify performance issues, improve content quality and optimise the Platform experience for Pakistani users.
• Age and Eligibility Verification: To verify that users meet the minimum age requirement (18+) and satisfy eligibility conditions under applicable terms.
• Legal and Regulatory Compliance: To fulfil obligations under applicable law, including responding to lawful requests from governmental or regulatory authorities.
• Communication: To send service-related notifications, policy updates and support responses. Marketing communications, where applicable, will only be sent with your explicit prior consent.

Where data protection law requires a legal basis for processing Personal Data, s988 relies on one or more of the following:

• Consent: Where you have given explicit, informed consent to a specific processing activity — such as receiving optional marketing communications. You may withdraw consent at any time by contacting [email protected].
• Contractual Necessity: Where processing is necessary to fulfil our obligations to you under the Terms & Conditions — including account management, support and age verification.
• Legitimate Interests: Where processing is necessary for our legitimate business interests — including Platform security, fraud prevention and analytics — provided those interests are not overridden by your rights and freedoms.
• Legal Obligation: Where processing is required to comply with applicable law, including responding to lawful regulatory, governmental or judicial requests.

s988 does not sell, rent, lease or trade your Personal Data to third parties for commercial marketing purposes. This is an absolute commitment.

We may share limited Personal Data with trusted third-party service providers who assist in Platform operations — including cloud hosting providers, analytics services, email delivery platforms and fraud detection tools. All such providers are contractually bound to process data only on our instructions, for the specified purpose and in accordance with applicable data protection standards.

s988 may disclose Personal Data to governmental, regulatory or law enforcement authorities where required to do so by applicable law, court order or valid legal process. We will notify you of such disclosures where legally permitted to do so.

In the event of a merger, acquisition, asset sale or corporate restructuring affecting s988, Personal Data held by the Platform may be transferred to the acquiring entity. You will be notified of any such transfer and provided the opportunity to exercise your rights under this Policy.

s988 does not process financial transactions or share your data with payment providers such as Easypaisa, JazzCash, Raast, HBL, UBL, Meezan Bank or Bank Alfalah. These names appear on the Platform in an educational and contextual capacity only. Any financial interaction you have with these providers via an Operator's platform is entirely separate from s988 and governed by the policies of those respective entities.

s988 retains Personal Data only for as long as necessary to fulfil the purposes for which it was collected, as described in this Policy, or as required by applicable law.

• Account data is retained for the duration of your active account plus a reasonable period thereafter to address any outstanding queries, disputes or legal obligations.
• Support communications are retained for up to 24 months from the date of the most recent interaction, unless a longer retention period is required by law.
• Technical and usage data (including IP logs and analytics data) is typically retained for 12 months in identifiable form, after which it may be anonymised or deleted.
• Legal hold data — information subject to a legal obligation or regulatory inquiry — is retained for the duration of the relevant legal proceedings.

Upon expiry of the relevant retention period, Personal Data is securely deleted or anonymised in accordance with our internal data disposal procedures. Anonymised aggregate data may be retained indefinitely for statistical and research purposes.

s988 implements industry-standard technical and organisational measures to protect your Personal Data against unauthorised access, disclosure, alteration, loss or destruction. These measures include, but are not limited to:

• Encrypted data transmission using TLS/HTTPS protocols across all Platform communications.
• Access controls limiting data access to authorised personnel on a need-to-know basis.
• Regular security assessments and vulnerability reviews of Platform infrastructure.
• Secure cloud hosting environments with data backup and disaster recovery procedures.
• Internal data handling policies and staff training on data protection obligations.

While s988 takes reasonable precautions, no method of electronic transmission or storage is completely secure. We cannot guarantee absolute data security. In the event of a data breach that is likely to result in a high risk to your rights and freedoms, we will notify you without undue delay in accordance with applicable law.

Cookies are small text files stored on your device by your browser when you visit a website. They help websites remember your preferences, maintain session state and gather analytical information about usage patterns.

• Strictly Necessary Cookies: Required for core Platform functionality — including login session management and security tokens. These cannot be disabled without impairing your use of the Platform.
• Analytics Cookies: Used to collect aggregated, anonymised data about how users navigate s988 — including pages visited, session duration and device type. This data helps us improve Platform performance and content relevance.
• Preference Cookies: Store your language, display and layout preferences to improve your experience on return visits.
• Marketing Cookies: Where applicable, used to track whether you have engaged with promotional content. Marketing cookies are only placed with your explicit consent.

You may control or disable cookies through your browser settings. Most modern browsers allow you to block, delete or restrict cookies. Note that disabling certain cookies may affect the functionality of the Platform. Refer to your browser's help documentation for specific instructions on managing cookies.

s988 may use third-party analytics services that set their own cookies on your device. These are subject to the privacy policies of the respective service providers. s988 does not control the cookie practices of third-party analytics tools and recommends reviewing their policies directly.

Subject to applicable law, you hold the following rights with respect to your Personal Data held by s988. To exercise any of these rights, please contact us at [email protected] (plain text — not a link), with sufficient information to verify your identity.

s988 will respond to rights requests within a reasonable timeframe — typically within 30 days of receipt. In complex cases, we may extend this period by a further 30 days with prior notice. We may request additional information to verify your identity before processing a rights request.

s988 is strictly an adults-only platform. We do not knowingly collect Personal Data from individuals under the age of 18, or the higher minimum age required by the operator or licence jurisdiction. If you are under the applicable minimum age, you must not use this Platform, create an account or submit any personal information.

If s988 becomes aware that Personal Data has been collected from a minor, we will take immediate steps to delete that data from our systems. Parents and guardians who believe a child has registered on s988 or provided personal information are encouraged to contact us immediately at [email protected] (plain text — not a link) so the matter can be addressed promptly.

We also encourage parents and guardians of minors in Pakistan to use available parental control and content filtering tools to restrict access to gaming-related and adult-oriented online content.

s988 may process or store Personal Data on servers located outside Pakistan, including in countries whose data protection laws may differ from those applicable in Pakistan. Where such transfers occur, s988 takes appropriate measures to ensure your data receives a comparable level of protection, including through contractual safeguards with service providers.

By using s988, you acknowledge that your data may be transferred to, stored in and processed in countries outside your country of residence. Where applicable law requires specific transfer mechanisms — such as standard contractual clauses — s988 will implement such mechanisms before transferring data internationally.

s988 reserves the right to update or revise this Privacy Policy at any time to reflect changes in our data practices, applicable law or operational requirements. The revised Policy will be published at https://s988.cam/privacy-policy, and the "Last Updated" date at the top of this page will be amended accordingly.

Your continued use of the Platform after a revised Policy is published constitutes your acceptance of those changes. We encourage you to review this page periodically. Where changes are material — that is, where they significantly affect your rights or how your data is used — we will make reasonable efforts to notify you, for example via a notice on the Platform homepage or via email where we hold a valid address for you.

If you have questions, concerns or requests relating to this Privacy Policy or your Personal Data, please contact s988 using the details below. All contact information is displayed as plain text — these are not clickable links or mailto addresses.